Site incident
Incident Report for Remotasks
Resolved
This incident has been resolved.
Posted Sep 19, 2023 - 17:50 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 19, 2023 - 00:47 UTC
Update
We apologize for the current disruption to our platform. Our website is experiencing a technical issue with the hosting provider, which is making Remotasks temporarily unavailable.

Restoring your access is our top priority. We are working closely with our website provider to resolve this issue as quickly as possible. Our goal is to have Remotasks back up and running in the next 2 hours from this update.

We understand this is inconvenient, and appreciate your patience as we work to get Remotasks operating normally again. We will provide further updates as soon as we have them.

Thank you for your understanding.
The Remotasks Team
Posted Sep 18, 2023 - 23:26 UTC
Identified
We apologize for the current disruption to our platform. Our website is experiencing a technical issue with the hosting provider, which is making Remotasks temporarily unavailable.

Restoring your access is our top priority. We are working closely with our website provider to resolve this issue as quickly as possible. Our goal is to have Remotasks back up and running as soon as possible.

We understand this is inconvenient, and appreciate your patience as we work to get Remotasks operating normally again. We will provide further updates as soon as we have them.

Thank you for your understanding.
The Remotasks Team
Posted Sep 18, 2023 - 19:09 UTC
Investigating
We are currently investigating this issue.
Posted Sep 18, 2023 - 18:36 UTC
This incident affected: Dashboard, Tasking Portal, Training Center, and Task Log.